Terms & Conditions

Welcome to petsnpantry.com ("Website"). These Terms & Conditions govern your use of the Website and services provided by GSY International General Trading LLC, a company registered in Dubai, United Arab Emirates.

By accessing or using this Website, you agree to comply with these Terms & Conditions. If you disagree, please refrain from using the Website.

To place orders on our site, we ask that you be at least eighteen (18) years old. We want to ensure our products reach loving hands!

At PetsnPantry.com, we take pride in offering a diverse range of delicious pet foods, delightful treats, exciting accessories, and other essentials for your furry friends. Each product features detailed descriptions and images for your convenience. We work hard to keep everything accurate, but keep in mind that manufacturers may occasionally change packaging or formulations, so always check for the latest information!

All prices are shown in AED (United Arab Emirates Dirham).

• Prices include Value Added Tax (VAT), unless noted otherwise.
• For your convenience, we process payments through approved online gateways (like Stripe) or cash on delivery (COD) where available. We want your shopping experience to be as smooth and easy as possible!

We're excited to fulfil your orders, but we do retain the right to:

• Accept or decline any order at our discretion sometimes things just don't go as planned!
• Limit quantities that an individual customer can purchase.
• Cancel orders if there are pricing or stock discrepancies.

We're all about creating a positive environment, so we kindly ask you not to:

• Misuse or interfere with the website.
• Engage in any fraudulent or harmful activities.
• Use automated systems to mine data without our prior permission.

All the fun and creativity you see on our website content, trademarks, images, and materials are the intellectual property of GSY International General Trading LLC. We value our work and ask that you do not reproduce it without our express permission.

While we strive to provide the best, GSY International General Trading LLC cannot be held responsible for:

• Allergic reactions or issues from improper usage or storage of products.
• Delays caused by factors beyond our control, such as courier delays or bad weather.
• Losses due to incorrect delivery details provided by customers.

These Terms and Conditions are governed by and interpreted under the laws of the United Arab Emirates. We're committed to providing a positive experience for everyone! Thank you for being part of our community.